We offer free shipping for Royal Mail and Courier orders over £120 excluding VAT and shipping to the majority of UK addresses. Regretably, due to their weight, the free shipping offer does not include Wax or Packs of 12 Glasses. Please ensure you choose the FREE DELIVERY option at the checkout as this cannot be refunded retrospectively. Unfortunately, we are unable to offer this promotion to our customers in areas deemed ‘Highlands & Islands’ or for large, palletised orders to any location in the UK.
For our customers in France, Germany, Austria, Belgium and Netherlands, we offer free shipping for orders over €250 (exc. TVA/VAT). Orders to these countries can be placed through our French or German website.
This free shipping promotion covers the cost of sending one courier parcel only and on occasions when an extra carriage charge will need to be taken, a member of our Customer Service team will be in touch via email as soon as possible the next business day.