{"id":11573,"date":"2021-01-12T10:02:45","date_gmt":"2021-01-12T10:02:45","guid":{"rendered":"https:\/\/cosyowl.com\/?page_id=11573"},"modified":"2024-10-11T19:13:46","modified_gmt":"2024-10-11T18:13:46","slug":"customer-complaints","status":"publish","type":"page","link":"https:\/\/cosyowl.com\/sv\/customercomplaints","title":{"rendered":"Klagom\u00e5l fr\u00e5n kunder"},"content":{"rendered":"<p>Vi f\u00f6rst\u00e5r vikten av att g\u00f6ra saker r\u00e4tt fr\u00e5n b\u00f6rjan och vi \u00e4r verkligen ledsna om du inte \u00e4r n\u00f6jd, vi vill r\u00e4tta till det direkt. \u00c4ven om detta inte \u00e4r en \u00e5terspegling av v\u00e5r vanliga niv\u00e5 av <a href=\"https:\/\/cosyowl.com\/sv\/contact-us\">kundservice<\/a>Vi vet att saker ibland g\u00e5r fel och vi vill h\u00f6ra fr\u00e5n dig s\u00e5 att vi kan reda ut saker och f\u00f6rb\u00e4ttra v\u00e5ra produkter och v\u00e5r service till v\u00e5ra kunder.<\/p>\n<p>F\u00f6r att g\u00f6ra detta, v\u00e4nligen maila oss med all information om ditt klagom\u00e5l. Se till att du inkluderar din <a href=\"https:\/\/cosyowl.com\/sv\/checkout\">Best\u00e4llning<\/a> nummer\/fakturanummer som \u00e4rendet g\u00e4ller. Du kan ocks\u00e5 bifoga eventuella bilder eller annan information som \u00e4r relevant f\u00f6r ditt \u00e4rende.<\/p>\n<p><strong>E-post:<\/strong>\u00a0<a href=\"mailto:customerrelations@neutrinoretail.co.uk\">customerrelations@neutrinoretail.co.uk<\/a><\/p>\n<p><strong>Telefon nummer:<\/strong>\u00a001376 560348<\/p>\n<p><strong>Postadress:<\/strong>\u00a0<a href=\"https:\/\/cosyowl.com\/sv\/communication-preferences\">Kund<\/a> Relationer, Neutrino Retail Ltd, Albert Road, Braintree, Essex CM7 3JQ<\/p>\n<p>V\u00e5rt utbildade Customer Relations-team kommer att utreda ditt klagom\u00e5l och svara dig inom 72 timmar. Vi uppskattar ditt t\u00e5lamod medan vi unders\u00f6ker alla fakta till fullo och kommer fram till en slutsats i ditt \u00e4rende.<\/p>\n<p>Vi g\u00f6r v\u00e5rt yttersta f\u00f6r att svara med v\u00e5r l\u00f6sning inom 72 timmar, men eftersom vi kan vara beroende av en tillverkares kommunikation f\u00f6r att l\u00f6sa ditt klagom\u00e5l kan detta f\u00f6rl\u00e4nga v\u00e5r tidsram till h\u00f6gst 10 dagar.<\/p>\n<p>V\u00e5rt kundrelationsteam \u00e4r tillg\u00e4ngligt fr\u00e5n\u00a0<strong>9.00-17.30, m\u00e5ndag till fredag<\/strong>\u00a0och mellan\u00a0<strong>September till december l\u00f6rdagar kl. 10.00-16.00, utom helgdagar.<\/strong><\/p>","protected":false},"excerpt":{"rendered":"<p>We understand the importance of getting things right first time and we are really sorry if you are not happy, we want to put this right straight away. Whilst this is not a reflection of our usual level of customer service, we know that sometimes things go wrong and we want to hear from you [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-11573","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/cosyowl.com\/sv\/wp-json\/wp\/v2\/pages\/11573","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cosyowl.com\/sv\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cosyowl.com\/sv\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cosyowl.com\/sv\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cosyowl.com\/sv\/wp-json\/wp\/v2\/comments?post=11573"}],"version-history":[{"count":0,"href":"https:\/\/cosyowl.com\/sv\/wp-json\/wp\/v2\/pages\/11573\/revisions"}],"wp:attachment":[{"href":"https:\/\/cosyowl.com\/sv\/wp-json\/wp\/v2\/media?parent=11573"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}