{"id":11573,"date":"2021-01-12T10:02:45","date_gmt":"2021-01-12T10:02:45","guid":{"rendered":"https:\/\/cosyowl.com\/?page_id=11573"},"modified":"2026-09-03T12:24:48","modified_gmt":"2026-09-03T11:24:48","slug":"vasarloi-panaszok","status":"publish","type":"page","link":"https:\/\/cosyowl.com\/hu\/customercomplaints","title":{"rendered":"\u00dcgyf\u00e9lpanaszok"},"content":{"rendered":"

Meg\u00e9rtj\u00fck, milyen fontos, hogy els\u0151re mindent j\u00f3l csin\u00e1ljunk, \u00e9s nagyon sajn\u00e1ljuk, ha nem el\u00e9gedett, szeretn\u00e9nk ezt azonnal helyrehozni. B\u00e1r ez nem t\u00fckr\u00f6zi a szok\u00e1sos \u00fcgyf\u00e9lszolg\u00e1lati sz\u00ednvonalunkat, tudjuk, hogy n\u00e9ha ad\u00f3dnak hib\u00e1k, \u00e9s szeretn\u00e9nk hallani \u00d6nr\u0151l, hogy rendezhess\u00fck a dolgokat, valamint fejleszthess\u00fck term\u00e9keinket \u00e9s \u00fcgyf\u00e9lszolg\u00e1latunkat.<\/p>\n

Ehhez k\u00e9rj\u00fck, k\u00fcldj\u00f6n nek\u00fcnk egy e-mailt a panasz\u00e1val kapcsolatos \u00f6sszes inform\u00e1ci\u00f3val. K\u00e9rj\u00fck, gy\u0151z\u0151dj\u00f6n meg arr\u00f3l, hogy mell\u00e9kelte a vonatkoz\u00f3 rendel\u00e9si sz\u00e1mot vagy sz\u00e1mlasz\u00e1mot. Csatolhat k\u00e9peket vagy egy\u00e9b, az \u00fcgy\u00e9re vonatkoz\u00f3 inform\u00e1ci\u00f3kat is.<\/p>\n

E-mail:<\/strong>\u00a0customerrelations@neutrinoretail.co.uk<\/a><\/p>\n

Telefonsz\u00e1m:<\/strong>\u00a001376 560348<\/p>\n

Postai c\u00edm:<\/strong> \u00dcgyf\u00e9lszolg\u00e1lat, Utopia Direct Limited, Albert Road, Braintree, Essex CM7 3JQ<\/p>\n

K\u00e9pzett \u00dcgyf\u00e9lszolg\u00e1lati Csapatunk teljes m\u00e9rt\u00e9kben kivizsg\u00e1lja reklam\u00e1ci\u00f3j\u00e1t, \u00e9s 72 \u00f3r\u00e1n bel\u00fcl v\u00e1laszol \u00d6nnek. Meg\u00e9rt\u00e9s\u00e9t k\u00f6sz\u00f6nj\u00fck, am\u00edg minden t\u00e9nyt teljesk\u00f6r\u0171en kivizsg\u00e1lunk \u00e9s k\u00f6vetkeztet\u00e9sre jutunk az \u00fcgy\u00e9vel kapcsolatban.<\/p>\n

B\u00e1r mindent megtesz\u00fcnk az\u00e9rt, hogy v\u00e1laszunk elfogad\u00e1s\u00e1val 72 \u00f3r\u00e1n bel\u00fcl, mivel a panasz\u00e1nak megold\u00e1s\u00e1hoz a gy\u00e1rt\u00f3 kommunik\u00e1ci\u00f3j\u00e1t\u00f3l f\u00fcgghet\u00fcnk, ez legfeljebb 10 naposra hosszabb\u00edthatja meg az id\u0151keret\u00fcnket.<\/p>\n

\u00dcgyf\u00e9lszolg\u00e1latunk a k\u00f6vetkez\u0151 id\u0151pontban \u00e1ll rendelkez\u00e9s\u00e9re:\u00a0h\u00e9tf\u0151t\u0151l p\u00e9ntekig d\u00e9lel\u0151tt 9 \u00e9s d\u00e9lut\u00e1n 3 \u00f3ra k\u00f6z\u00f6tt, <\/strong>kiv\u00e9ve a munkasz\u00fcneti napokat.<\/strong><\/p>","protected":false},"excerpt":{"rendered":"

We understand the importance of getting things right first time and we are really sorry if you are not happy, we want to put this right straight away. Whilst this is not a reflection of our usual level of customer service, we know that sometimes things go wrong and we want to hear from you […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-11573","page","type-page","status-publish","hentry"],"acf":[],"permalink_manager":null,"_links":{"self":[{"href":"https:\/\/cosyowl.com\/hu\/wp-json\/wp\/v2\/pages\/11573","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cosyowl.com\/hu\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cosyowl.com\/hu\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cosyowl.com\/hu\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cosyowl.com\/hu\/wp-json\/wp\/v2\/comments?post=11573"}],"version-history":[{"count":3,"href":"https:\/\/cosyowl.com\/hu\/wp-json\/wp\/v2\/pages\/11573\/revisions"}],"predecessor-version":[{"id":134170,"href":"https:\/\/cosyowl.com\/hu\/wp-json\/wp\/v2\/pages\/11573\/revisions\/134170"}],"wp:attachment":[{"href":"https:\/\/cosyowl.com\/hu\/wp-json\/wp\/v2\/media?parent=11573"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}