{"id":11573,"date":"2021-01-12T10:02:45","date_gmt":"2021-01-12T10:02:45","guid":{"rendered":"https:\/\/cosyowl.com\/?page_id=11573"},"modified":"2024-10-11T19:13:46","modified_gmt":"2024-10-11T18:13:46","slug":"vasarloi-panaszok","status":"publish","type":"page","link":"https:\/\/cosyowl.com\/hu\/customercomplaints","title":{"rendered":"\u00dcgyf\u00e9lpanaszok"},"content":{"rendered":"<p>Tiszt\u00e1ban vagyunk a dolgok els\u0151re t\u00f6rt\u00e9n\u0151 helyes elv\u00e9gz\u00e9s\u00e9nek fontoss\u00e1g\u00e1val, \u00e9s nagyon sajn\u00e1ljuk, ha nem el\u00e9gedett. Szeretn\u00e9nk ezt azonnal orvosolni. B\u00e1r ez nem t\u00fckr\u00f6zi a szok\u00e1sos sz\u00ednvonalunkat, <a href=\"https:\/\/cosyowl.com\/hu\/contact-us\">\u00dcgyf\u00e9lszolg\u00e1lat<\/a>, tudjuk, hogy n\u00e9ha a dolgok rosszul s\u00fclnek el, \u00e9s szeretn\u00e9nk hallani \u00d6n\u00f6kt\u0151l, hogy megoldhassuk a probl\u00e9m\u00e1kat, \u00e9s jav\u00edthassuk term\u00e9keinket \u00e9s szolg\u00e1ltat\u00e1sainkat \u00fcgyfeleink sz\u00e1m\u00e1ra.<\/p>\n<p>Ehhez k\u00e9rj\u00fck, k\u00fcldj\u00f6n nek\u00fcnk e-mailt panasz\u00e1val kapcsolatos \u00f6sszes inform\u00e1ci\u00f3val. K\u00e9rj\u00fck, gy\u0151z\u0151dj\u00f6n meg arr\u00f3l, hogy tartalmazza a <a href=\"https:\/\/cosyowl.com\/hu\/checkout\">Rendel\u00e9s<\/a> Sz\u00e1m\/Sz\u00e1mla sz\u00e1ma, amelyre vonatkozik. Mell\u00e9kelhet k\u00e9peket vagy b\u00e1rmilyen m\u00e1s, az \u00fcgy\u00e9hez relev\u00e1ns inform\u00e1ci\u00f3t.<\/p>\n<p><strong>E-mail:<\/strong>\u00a0<a href=\"mailto:customerrelations@neutrinoretail.co.uk\">customerrelations@neutrinoretail.co.uk<\/a><\/p>\n<p><strong>Telefonsz\u00e1m:<\/strong>\u00a001376 560348<\/p>\n<p><strong>Postai c\u00edm:<\/strong>\u00a0<a href=\"https:\/\/cosyowl.com\/hu\/communication-preferences\">Vev\u0151<\/a> Relations, Neutrino Retail Ltd, Albert Road, Braintree, Essex CM7 3JQ<\/p>\n<p>K\u00e9pzett \u00dcgyf\u00e9lszolg\u00e1lati Csapatunk teljes m\u00e9rt\u00e9kben kivizsg\u00e1lja reklam\u00e1ci\u00f3j\u00e1t, \u00e9s 72 \u00f3r\u00e1n bel\u00fcl v\u00e1laszol \u00d6nnek. Meg\u00e9rt\u00e9s\u00e9t k\u00f6sz\u00f6nj\u00fck, am\u00edg minden t\u00e9nyt teljesk\u00f6r\u0171en kivizsg\u00e1lunk \u00e9s k\u00f6vetkeztet\u00e9sre jutunk az \u00fcgy\u00e9vel kapcsolatban.<\/p>\n<p>B\u00e1r mindent megtesz\u00fcnk az\u00e9rt, hogy v\u00e1laszunk elfogad\u00e1s\u00e1val 72 \u00f3r\u00e1n bel\u00fcl, mivel a panasz\u00e1nak megold\u00e1s\u00e1hoz a gy\u00e1rt\u00f3 kommunik\u00e1ci\u00f3j\u00e1t\u00f3l f\u00fcgghet\u00fcnk, ez legfeljebb 10 naposra hosszabb\u00edthatja meg az id\u0151keret\u00fcnket.<\/p>\n<p>\u00dcgyf\u00e9lszolg\u00e1latunk a k\u00f6vetkez\u0151 id\u0151pontban \u00e1ll rendelkez\u00e9s\u00e9re:\u00a0<strong>9:00 \u00e9s 17:30 k\u00f6z\u00f6tt, h\u00e9tf\u0151t\u0151l p\u00e9ntekig<\/strong>\u00a0\u00e9s k\u00f6z\u00f6tt\u00a0<strong>Szeptembert\u0151l decemberig szombatonk\u00e9nt, 10:00-t\u00f3l 16:00-ig, \u00fcnnepnapok kiv\u00e9tel\u00e9vel.<\/strong><\/p>","protected":false},"excerpt":{"rendered":"<p>We understand the importance of getting things right first time and we are really sorry if you are not happy, we want to put this right straight away. Whilst this is not a reflection of our usual level of customer service, we know that sometimes things go wrong and we want to hear from you [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-11573","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/cosyowl.com\/hu\/wp-json\/wp\/v2\/pages\/11573","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cosyowl.com\/hu\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cosyowl.com\/hu\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cosyowl.com\/hu\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cosyowl.com\/hu\/wp-json\/wp\/v2\/comments?post=11573"}],"version-history":[{"count":0,"href":"https:\/\/cosyowl.com\/hu\/wp-json\/wp\/v2\/pages\/11573\/revisions"}],"wp:attachment":[{"href":"https:\/\/cosyowl.com\/hu\/wp-json\/wp\/v2\/media?parent=11573"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}